{"id":2358,"date":"2026-06-09T13:04:44","date_gmt":"2026-06-09T11:04:44","guid":{"rendered":"https:\/\/www.lyynx.eu\/karriere\/service-delivery-manager\/"},"modified":"2026-07-01T09:59:47","modified_gmt":"2026-07-01T07:59:47","slug":"service-delivery-manager","status":"publish","type":"page","link":"https:\/\/www.lyynx.eu\/de\/karriere\/service-delivery-manager\/","title":{"rendered":"Service Delivery Manager"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section preset--module--divi-section--default\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row preset--module--divi-row--default\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>VOLLZEIT | WIEN<\/p>\n<h1>Service Delivery Manager (m|w|x)<\/h1>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section preset--module--divi-section--default\">\n<div class=\"et_pb_row_1 et_pb_row et_flex_row preset--module--divi-row--default\">\n<div class=\"et_pb_column_1 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h2><strong>Key Facts<\/strong><\/h2>\n<\/div><\/div>\n\n<div class=\"et_pb_code_0 et_pb_code et_pb_module\"><div class=\"et_pb_code_inner\"><style>\/* ==========================================================================\n   LYYNX KEY FACTS (Flexbox-L\u00f6sung: Absolut fehlerfrei in Divi)\n   ========================================================================== *\/\n\n\/* 1. Der \u00e4u\u00dfere Rahmen *\/\n.lyynx-kf-wrapper {\n    border: 1px solid #A0AAB2; \n    border-radius: 24px;\n    overflow: hidden; \n    width: 100%;\n    max-width: 840px; \n    background-color: #ffffff;\n    margin-bottom: 40px;\n    font-family: 'Museo Sans', sans-serif;\n    color: var(--lyynx-secondary, #1A2B40);\n    box-sizing: border-box;\n}\n\n\/* 2. Eine einzelne Zeile (Row) *\/\n.lyynx-kf-row {\n    display: flex;\n    border-bottom: 1px solid #A0AAB2;\n    box-sizing: border-box;\n}\n\n\/* Die unterste Zeile bekommt keinen Strich nach unten *\/\n.lyynx-kf-row:last-child {\n    border-bottom: none;\n}\n\n\/* 3. Linke Spalte (Kategorien) *\/\n.lyynx-kf-label {\n    width: 35%; \n    padding: 15px 30px;\n    font-weight: 700;\n    border-right: 1px solid #A0AAB2;\n    font-size: 1rem;\n    line-height: 1.5;\n    box-sizing: border-box;\n    display: flex;\n    align-items: center; \n}\n\n\/* 4. Rechte Spalte (Werte) *\/\n.lyynx-kf-value {\n    width: 65%;\n    padding: 15px 30px;\n    font-weight: 500;\n    font-size: 1rem;\n    line-height: 1.5;\n    box-sizing: border-box;\n    display: flex;\n    align-items: center;\n}\n\n\/* ==========================================================================\n   MOBILE FIXES (< 767px) - Bricht das Layout logisch um\n   ========================================================================== *\/\n@media (max-width: 767px) {\n    .lyynx-kf-row {\n        flex-direction: column;\n    }\n    .lyynx-kf-label {\n        width: 100%;\n        border-right: none;\n        padding: 24px 24px 4px 24px;\n        color: var(--lyynx-primary, #eb6d00); \n        align-items: flex-start;\n    }\n    .lyynx-kf-value {\n        width: 100%;\n        padding: 0px 24px 24px 24px;\n        align-items: flex-start;\n    }\n}\n<\/style><\/div><\/div>\n\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><div class=\"lyynx-kf-wrapper\">\n<div class=\"lyynx-kf-row\">\n<div class=\"lyynx-kf-label\">Anstellungsart<\/div>\n<div class=\"lyynx-kf-value\">Vollzeit | 38,5h<\/div>\n<\/p><\/div>\n<div class=\"lyynx-kf-row\">\n<div class=\"lyynx-kf-label\">Gehalt<\/div>\n<div class=\"lyynx-kf-value\">Ab EUR 3.950,\u2013 brutto\/Monat | 14x j\u00e4hrlich + monatlicher Bonus<\/div>\n<\/p><\/div>\n<div class=\"lyynx-kf-row\">\n<div class=\"lyynx-kf-label\">Level<\/div>\n<div class=\"lyynx-kf-value\">Berufserfahrung | F\u00fchrungsverantwortung<\/div>\n<\/p><\/div>\n<div class=\"lyynx-kf-row\">\n<div class=\"lyynx-kf-label\">Arbeitsmodell<\/div>\n<div class=\"lyynx-kf-value\">Hybrid | Office + Home-Office<\/div>\n<\/p><\/div>\n<div class=\"lyynx-kf-row\">\n<div class=\"lyynx-kf-label\">Dienstort<\/div>\n<div class=\"lyynx-kf-value\">Wien | Technologiezentrum Seestadt | U2, 3 Min.<\/div>\n<\/p><\/div>\n<div class=\"lyynx-kf-row\">\n<div class=\"lyynx-kf-label\">Eintrittsdatum<\/div>\n<div class=\"lyynx-kf-value\">Ab sofort oder nach Vereinbarung<\/div>\n<\/p><\/div>\n<div class=\"lyynx-kf-row\">\n<div class=\"lyynx-kf-label\">Kollektivvertrag<\/div>\n<div class=\"lyynx-kf-value\">IT | Datenverarbeitung<\/div>\n<\/p><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h2 style=\"margin-bottom: 30px;\"><strong>Join the Future of IT Asset<\/strong><br \/><strong>Management mit LYYNX!<\/strong><\/h2>\n<p style=\"margin-bottom: 20px;\"><strong>LYYNX<\/strong> ist ein innovatives Service-Unternehmen mit Fokus auf <strong>Software Asset- und Lizenzmanagement<\/strong>. Wir betreuen internationale Gro\u00dfkunden und sorgen mit Expertise, Pr\u00e4zision und modernsten Tools f\u00fcr effiziente Lizenzprozesse. Bei uns treffen Verl\u00e4sslichkeit, echter Teamspirit und digitale Leidenschaft aufeinander.  <\/p>\n<p>Unser Unternehmen w\u00e4chst rasch, und unsere Mitarbeitenden sind hochmotiviert, unsere Mission als f\u00fchrender Anbieter von Software Asset- und Lizenzmanagement-L\u00f6sungen im zentraleurop\u00e4ischen Raum voranzutreiben.<br \/>F\u00fcr unsere weitere Expansion am Standort Wien | Seestadt suchen wir ab sofort eine engagierte Pers\u00f6nlichkeit als <strong>Service Delivery Manager (w\/m\/x)<\/strong>, die f\u00fcr einen reibungslosen organisatorischen Ablauf sorgt und unsere internen Abl\u00e4ufe zuverl\u00e4ssig unterst\u00fctzt.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_2 et_pb_section et_section_regular et_flex_section preset--module--divi-section--default\">\n<div class=\"et_pb_row_2 et_pb_row et_flex_row preset--module--divi-row--default\">\n<div class=\"et_pb_column_2 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h2 style=\"margin-bottom: 30px;\"><strong>Deine Rolle bei LYYNX<\/strong><\/h2>\n<p>Als Service Delivery Manager f\u00fcr unser Software Asset- und Lizenzmanagement Serviceprodukt SAM | Sense bist du die erste Ansprechperson f\u00fcr alle unsere Kunden und unsere Mitarbeitenden. Du beh\u00e4ltst den \u00dcberblick \u00fcber alle laufenden Projekte und stellst sicher, dass unsere Serviceversprechen eingehalten werden.  <br \/>Dabei stellst du die Qualit\u00e4t unserer Services sicher und entwickelst unsere Serviceprozesse gemeinsam mit dem Team und der Gesch\u00e4ftsf\u00fchrung kontinuierlich weiter.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_3 et_pb_section et_section_regular et_flex_section preset--module--divi-section--default\">\n<div class=\"et_pb_row_3 et_pb_row et_flex_row preset--module--divi-row--default\">\n<div class=\"et_pb_column_3 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module lyynx-dreieck-liste preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h2 style=\"margin-bottom: 30px;\">Deine Aufgaben<\/h2>\n<ul>\n<li>Verantwortung f\u00fcr das Software Asset- und Lizenzmanagement Service SAM | Sense<br \/>\nvon LYYNX \u00fcber den kompletten Service Lifecycle\n<\/li>\n<li>Pflege unserer Beziehungen mit internationalen Gro\u00dfkunden<\/li>\n<li>Durchf\u00fchrung regelm\u00e4\u00dfiger Service Reviews, Statusmeetings und Eskalationsmanagement<\/li>\n<li>Sicherstellung eines aktuellen Monitorings aller Kundenprojekte mit Fokus auf Qualit\u00e4t<br \/>\nund Serviceversprechen\n<\/li>\n<li>Mitgestaltung an der Weiterentwicklung von SAM | Sense\n<\/li>\n<\/ul>\n<\/div><\/div>\n\n<div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module lyynx-dreieck-liste preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h2 style=\"margin-bottom: 30px;\">Das bringst du mit<\/h2>\n<ul>\n<li>Berufserfahrung im Service Delivery Management und IT-Projektmanagement<\/li>\n<li>Erfahrung in der Koordination von Teams und in der Betreuung von Service Kunden<\/li>\n<li>Ausgepr\u00e4gte Kommunikationsst\u00e4rke, sehr gute Deutsch- und Englischkenntnisse<br \/>\nin Wort und Schrift<\/li>\n<li>Idealerweise erste Ber\u00fchrungspunkte mit KI-gest\u00fctzter Prozessautomatisierung oder<br \/>\nmodernen Collaboration-Tools<\/li>\n<\/ul>\n<\/div><\/div>\n\n<div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module lyynx-dreieck-liste preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h2 style=\"margin-bottom: 30px;\">Was dich bei LYYNX erwartet<\/h2>\n<ul>\n<li>Attraktives Einstiegsgehalt <strong>ab \u20ac 3.950,\u2013 brutto\/Monat<\/strong> (14x j\u00e4hrlich)<br \/>+ monatlicher Bonus | abh\u00e4ngig von Qualifikation und Erfahrung<\/li>\n<li>Eine <strong>Schl\u00fcsselrolle mit echter Verantwortung<\/strong> und direktem Einfluss auf Servicequalit\u00e4t<br \/>und Kundenzufriedenheit<\/li>\n<li><strong>Modernes Office<\/strong> im Technologiezentrum Seestadt \u2013 3 Minuten von der U2<\/li>\n<li><strong>Flexibles Arbeiten<\/strong> mit Home-Office-M\u00f6glichkeiten<\/li>\n<li><strong>Gezielte Weiterbildung<\/strong>: ITIL-Zertifizierung, Snow Business Consultant,<br \/>Projektmanagement-Kurse<\/li>\n<li><strong>Premium-Fitnessmitgliedschaft<\/strong> (Gate9 Healthclub) oder <strong>Wiener Linien Jahreskarte<\/strong><\/li>\n<li>Kleines, <strong>hochmotiviertes Team<\/strong> \u2013 kurze Entscheidungswege, echter Teamgeist, kein Konzernb\u00fcrokratismus<\/li>\n<li>Kollektivvertrag Informationstechnologie | Datenverarbeitung (IT)<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_4 et_pb_row et_flex_row preset--module--divi-row--default\">\n<div class=\"et_pb_column_4 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_8 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h2 style=\"font-family: 'All Round Gothic', sans-serif; font-weight: 700; text-transform: uppercase; letter-spacing: 1px;\"><span style=\"color: var(--lyynx-secondary); -webkit-text-stroke: 0.6px var(--lyynx-secondary);\">Bereit<\/span> <span style=\"color: var(--lyynx-primary); -webkit-text-stroke: 0.6px var(--lyynx-primary);\">Verantwortung<\/span> <span style=\"color: var(--lyynx-secondary); -webkit-text-stroke: 0.6px var(--lyynx-secondary);\">zu \u00fcbernehmen?<\/span><\/h2>\n<\/div><\/div>\n\n<div class=\"et_pb_text_9 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>Komm ins Team und gestalte deine Zukunft mit uns.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-button--default\" href=\"https:\/\/forms.zohopublic.eu\/lyynxconsulting\/form\/JobApplication1\/formperma\/jZ-Xlefrwsfbf-xj8xC2VkQvLMCImJ2PVhNpUip9ndc\" target=\"_blank\" rel=\"noopener\">Jetzt bewerben<\/a><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_5 et_pb_row et_flex_row preset--module--divi-row--default\">\n<div class=\"et_pb_column_5 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_3_24 et_flex_column_3_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_image_0 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.lyynx.eu\/wp-content\/uploads\/daniela-dank-marketing-lyynx.webp\" alt=\"Portraitfoto von Daniela Dank, LYYNX Lizenzmanagement.\" width=\"416\" height=\"416\" srcset=\"https:\/\/www.lyynx.eu\/wp-content\/uploads\/daniela-dank-marketing-lyynx.webp 416w, https:\/\/www.lyynx.eu\/wp-content\/uploads\/daniela-dank-marketing-lyynx-300x300.webp 300w, https:\/\/www.lyynx.eu\/wp-content\/uploads\/daniela-dank-marketing-lyynx-150x150.webp 150w\" sizes=\"(max-width: 416px) 100vw, 416px\" class=\"wp-image-1980\" \/><\/span><\/div>\n<\/div>\n\n<div class=\"et_pb_column_6 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_18_24 et_flex_column_18_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_10 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><strong>Ansprechperson<\/strong><br \/>\nDaniela Dank<br \/>\n+43 664 916 34 87<br \/>\ndaniela.dank@lyynx.eu<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_4 et_pb_section et_section_regular et_flex_section preset--module--divi-section--default\">\n<div class=\"et_pb_row_6 et_pb_row et_flex_row preset--module--divi-row--default\">\n<div class=\"et_pb_column_7 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_11 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><div style=\"font-family: 'Museo Sans', sans-serif; font-weight: 300; color: #E6E7E9; text-align: center; white-space: nowrap; line-height: 1; margin: 0;\">\n Wir sprechen Lizenzmanagement\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":2353,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2358","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.lyynx.eu\/de\/wp-json\/wp\/v2\/pages\/2358","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lyynx.eu\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.lyynx.eu\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.lyynx.eu\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lyynx.eu\/de\/wp-json\/wp\/v2\/comments?post=2358"}],"version-history":[{"count":0,"href":"https:\/\/www.lyynx.eu\/de\/wp-json\/wp\/v2\/pages\/2358\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.lyynx.eu\/de\/wp-json\/wp\/v2\/pages\/2353"}],"wp:attachment":[{"href":"https:\/\/www.lyynx.eu\/de\/wp-json\/wp\/v2\/media?parent=2358"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}